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Frequently Asked Questions

Prior to and after making reservation at Birdwing Spa, guests are curious and have numerous questions. Hopefully the Q/A that follows will assist you. If not, please contact us directly.

What should I bring to the spa?
Pack light! Birdwing provides all meals, linens, robes, exercise equipment, and entertainment! You may want to bring:

Toiletries
Sunglasses
Exercise Clothes
Water Bottle
Tennis Shoes
Hiking Shoes/Boots
Swimsuit
Binoculars 
Camera
Books

What time is check-in and check-out?
Unless otherwise noted, spa check in time is 7:00pm and check out at 4:00pm. Please refer to your package on the spa packages page.

Can I purchase additional spa services?
Yes! Additional spa services are available at a la carte prices for all packages. To ensure availability, guests should schedule spa services in advance by indicating choices on the registration forms. Upon arrival, spa services are available on a first come basis and only if time and space permit.

Where is Birdwing Spa located?
Birdwing Spa is located in central Minnesota, approximately 70 miles (1.5 hours) west of the Minneapolis/St.Paul metropolitan area. Litchfield is the closest town, a short 6 miles northeast of the spa. Highway 7 or 12 west out of the Twin Cities Metropolitan area are the recommended routes. Please refer to the locate us page.

Are Birdwing Spa gift certificates available?
Yes, spa gift certificates are available for all packages.

What type of payment methods are accepted?
Visa, American Express and Mastercard are accepted in addition to travelers checks, personal checks, and cash.

How do I make a reservation at Birdwing Spa?
To make a spa reservation, contact us directly via telephone. A credit card is required for a deposit of $100-300 per person, which will be charged immediately. Upon credit approval, a registration form and receipt of deposit will be sent to you for your confirmation.

What is the cancellation policy at Birdwing Spa?

The entire deposit will be refunded if the spa is notified at least 60 days prior to the scheduled arrival date. If circumstances necessitate a cancellation within the 60-day timeframe, the deposit is transferable but non-refundable. Deposit transfers can be used for any reschedule date for a transaction fee of $50.00. However, due to the nature of our business, we can allow only one reschedule date. If circumstances necessitate a second cancellation, the deposit is forfeited.

Is transportation available from the airport to Birdwing Spa?
Yes, with advanced arrangements, roundtrip transportation is available from the Minneapolis-St. Paul International Airport for $115. A member of Birdwing Spa's staff will greet guests at the flight's baggage claim area and provide transportation to the spa.

 


“What a wonderful place and incredible staff you have!! I am sure that you must feel very fortunate. Birdwing Spa is the perfect location and setting to get away from the stressors of city life. The grounds of Birdwing are absolutely beautiful! The landscape, flowers, and wildlife are such a plus. The hospitality of your staff is amazing. They seem to view their job as a way to help people enjoy their spa experience.” —Charlene

 
 


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Birdwing Spa 21398 575th Avenue Litchfield, MN 55355 (320) 693-6064